Why is it important to understand your customers on more than one level, and how can language nuances make your customer support stand out. My talk focuses on concrete examples on how you can improve your language and communicate better with your customers.
Here is my talk from WordCamp Belgrade on blogging, how it’s all about driving long-term results. I cover content strategy, and how to approach the sphere of business blogging. Thank you to FishingBooker and ManageWP for allowing me to use their companies as examples in my presentation.